Grounds Maintenance – Area Officer

Department: Environmental Services

Reports To: Environmental Manager

Salary: £35 £38 per annum dependent on experience

Job Purpose

The Grounds Maintenance Area Officer is responsible for overseeing and coordinating grounds maintenance activities within the Environmental Department. The role ensures that public open spaces, parks, and landscaped areas are maintained to a high standard, safely, efficiently, and in line with agreed service levels, environmental standards, and budget requirements. The role will be a predominantly field based role.

Key Responsibilities

Supervise and coordinate grounds maintenance operations across an allocated area

Inspect all sites across the Environmental Department portfolio to ensure quality standards are met

Assist Environmental Manager to allocate daily work tasks and schedules to operational staff and contractors

Monitor performance, productivity, and workmanship of grounds maintenance teams

Ensure safe working practices and compliance with health and safety legislation

Identify maintenance issues and prioritise corrective actions

Liaise with contractors, suppliers, and internal stakeholders as required

Respond to customer enquiries, complaints, and service requests in a timely manner

Maintain accurate records, reports, and inspections using relevant systems

Assist with budget monitoring and efficient use of resources

Support seasonal programs such as mowing, pruning, planting, and weed control

Contribute to continuous improvement initiatives and service enhancements

Assist Environmental manager in ensuring vehicle checks and equipment checks are carried out weekly and any repairs arranged as necessary

Ensure asset register is kept up to date

Quoting additional works as requiredSkills Competencies

Strong knowledge of grounds maintenance practices and horticulture

Good leadership and team coordination skills

Ability to plan, prioritise, and manage workloads

Strong communication and interpersonal skills

Sound understanding of workplace health and safety requirements

Problem-solving and decision-making abilities

Basic administrative and reporting skills

Ability to work independently and in a team environment

Qualifications Experience

Certificate III or IV in Horticulture, Parks Gardens, or a related field desirable)

Demonstrated experience in grounds maintenance or outdoor services essential)

Previous supervisory or team leadership experience essential)

Current drivers licence essential)

Chemical handling or spraying certification desirable)

Working Conditions

Outdoor work in varying weather conditions

Physical duties including walking, standing, and site inspections

Occasional after-hours or weekend work may be required